AML screening

If your outside compliance officer lost the email or the decision link has expired, send them a fresh one in a click. The old link stops working straight away.

Run a fresh AML check on someone you have screened before, for a periodic review or after a trigger event. Each run is saved as its own dated record so your history is never overwritten.

AML is split into three separate jobs on purpose: running a check, deciding on it, and signing it off. Your role decides which you can do, which is why a teammate may not see the buttons you do.

If a check will not complete, the message on screen tells you why. Here is what each one means, from a missing provider key to a short cooldown or a service that could not be reached.

Once your compliance officer approves or declines a referred AML screening, its alerts and reasoning freeze so the evidence behind the decision can never change. Here is why that happens and what you can still do.