KYC

Send a KYC form to one contact, or to every contact on a company, so they can complete it through a secure link.

On a company's KYC tab each contact shows one of three states: Not sent, Sent or Submitted. Here is what each coloured chip means and what you can do next from it.

Build a reusable KYC form by picking the sections you need, add your own custom fields, save it, and reuse it for any contact.

Use one of the three built-in KYC forms as a starting point, then edit it to suit your firm before you save.

A full reference to the twelve KYC sections you can add to a form and every field each one collects.

See when a contact has completed their KYC form, read the answers they gave, and download the signed PDF.

Use the up and down arrows to set the order a contact sees, and the remove button to drop a section you do not need.

Add your own question to a KYC form, pick the answer type, and reuse it later from your saved field library.

The Partner, Manager and UBO sections are repeatable, so a contact can add one block per person, up to fifteen. Here is how they work and what each one asks.

Every KYC form ends with a locked Declaration & signature section you cannot remove. Here is what it contains and why it is always there.

The amber Heads up note flags a missing PEP, source-of-funds or UBO section. It is only a reminder, never a block, and here is how to clear it.

Preview shows the exact step-by-step form your contact will fill in, without saving or sending. Here is how to open it and what to check.